Bag (0) 0

Exchange & Refunds

EXCHANGE
We accept return/exchange requests for items that are unused and have their original tags intact. The product(s) must be in their original packaging, if applicable, and in the same condition in which they were received.

If you wish to return your item, we must receive your request within 14 days of the date you received your order.

REFUNDS
Once we receive your returned item, our team will review your request and inspect the item. Please note, it is the customer’s responsibility to confirm with us that the returned item has been received and is under processing. You may contact us via WhatsApp at 03146772204 for updates.

If approved, you can purchase a new item from the store, and the amount (excluding delivery costs) will be deducted from your new order. Alternatively, you may request a refund.

EXCHANGES
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange it for a new one. Please contact us via WhatsApp at 03146772204 within 7 days of receiving your product to begin the exchange process.

RETURN SHIPPING
If the item was delivered incorrectly due to an error on our side, we’ll arrange a pick-up from your doorstep at no additional cost to you. However, if the item was delivered correctly as per your order and you still wish to exchange it, you will be responsible for the return shipping costs.

ARE THERE ANY LIMITATIONS TO THE PRODUCTS I CAN EXCHANGE?
Keewee ensures customer satisfaction by offering the opportunity to exchange products when necessary. However, there are a few limitations:

  • Once a sale starts, the final sale price will apply to any exchanges.
  • The product must be in a re-saleable condition.
  • Please ensure that all tags are intact and the garment is unused.

WHAT ARE YOU LOOKING FOR?

MY BAG (0)
Your shopping bag is empty.
Keewee takes the online privacy of its customers very seriously and will take all measures to protect your personal information.

Whether you register with us or use the site anonymously, the information we collect centers around your name, address, contact number(s), email ID, payment preferences, credit/debit card numbers, bank account details, etc. This information will only be used, at the minimum, for the following purposes:

To fill, process and ship your orders
Contacting you for customer service and support
Informing you of promotional offers
Improving your browsing experience of the keewee website
No information will be revealed to any third-party entities for any purposes and your information will solely be used by keewee.

Please note that we do use cookies to keep track of the frequency of your visits to our website, the contents of your shopping cart, purchase history and to deliver specific content designed to give you a uniquely personalized shopping experience. Most browsers generally accept cookies automatically, and you may change this setting if you wish to. You will still be able to access most of our website’s functionality, including the ability to make purchases.

Registered users (who are using cookie-enabled web browsers) will be automatically signed in when they visit our website. Please note that users will be prompted to sign in again after 14 days, when the cookie expires.

By browsing our website, you agree to abide by all our policies, which may be subject to change any time.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

Continue shopping